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Families and fair housing

Kids, conditions and fair treatment

A home is more than a lease. When a landlord turns a family away, ignores a safety problem or punishes someone for complaining, the law has something to say.

We take cases where a landlord treated someone differently because of who they are, and cases where an unsafe condition in the home is hurting a child or a household. We will say honestly whether the facts fit.

We help with

  • Being refused or pushed out because you have children

  • Treatment based on race, religion, national origin, language or disability

  • Reasonable changes for a disability, like a ramp or an assistance animal

  • Mold, pests, no heat and other unsafe conditions

  • Payback after you complained or asked for repairs

A family carrying boxes and a plant up the stairs of a new home

Where it starts

Three situations we see most

Each one begins with what happened and when. Keep your messages and write down the dates.

  • A family turned away

    You were told no kids, or the unit was suddenly taken once the landlord learned your family size.

    • Save the ad and every message

    • Write down who said what, and when

    • We tell you if it fits a claim

  • An unsafe home

    Mold, pests or no heat, and a landlord who has not fixed it after you asked.

    • Photos with dates

    • Your requests, in writing

    • We write the demand and plan next steps

  • Payback for complaining

    A rent increase, a cut in services or an eviction notice that came right after you spoke up.

    • Line up the dates

    • Keep the notice and your earlier complaint

    • We respond before any deadline passes

Common questions

Fair housing and repairs, answered

Can a landlord refuse to rent to me because I have children?

Generally no. Federal fair housing law protects families with children, and many states and cities add protections of their own. A few kinds of housing, like certain senior communities, are exceptions. Tell us what was said, and in what form.

What counts as retaliation?

Raising your rent, cutting services, starting an eviction or refusing to renew soon after you complained or asked for repairs can be retaliation. Dates matter, so keep every message and write down when things happened.

Do I have to prove the landlord meant to discriminate?

It depends on the claim. Often what matters is what happened and how others in a similar spot were treated. Save messages and ads, and write down anything said out loud, with the date.

Is your home hurting your kids' health or safety?

Tell us what is wrong and when you first told the landlord. We will say what we can do.